AI receptionist for Australian mobile mechanics
MechConnect picks up when you can't — under a bonnet, on the road, after hours — takes the job details, and writes the booking straight into your calendar. Around the clock.
Dave · Brisbane northside
Incoming call, answered
Hello, you've called Callaghan's Mobile Mechanics. Calls are noted down so we can follow up your booking — how can I help?
Yeah, my ute won't start. It just clicks when I turn the key.
Sorry to hear that. Sounds like it could be the battery or the starter. What are you driving, and who am I speaking with?
A 2016 Hilux. It's Dave.
Thanks Dave. Whereabouts is the ute? A street address is best, so we know exactly where we're headed.
In my driveway — 18 Corella Street, Stafford.
Got it. And when suits you?
Tomorrow morning, about eight?
Sorry Dave — 8 am's already taken tomorrow. With the drive between jobs worked out, I can do 7 am before it, or 9:45 after. Do either of those suit?
9:45 works.
Done — you're booked in for 9:45 tomorrow morning.
Booked · Tomorrow, 9:45 am
Every call is noted down in writing. No audio is ever recorded.
The missed call
They're working down the list of mechanics on their phone until someone picks up. Every call you can't take is a job that rings someone else.
Without MechConnect
Job lost. You never knew it rang.
With MechConnect
Booked into your calendar. You finish the job in front of you.
How it works
Nothing changes for your customer — they ring your number like they always have. The difference is someone picks up, every time. No menus, no hold music, no voicemail beep.
We give you a number. Use it as your new business number, or forward the number your customers already know to it. Either way, none of its calls ring out.
The receptionist answers in about a second and asks the things you'd ask: what the car is doing, what they drive, where it is, and how to reach them.
Booked into a real slot, with the travel time between jobs accounted for — so the day you see is a day you can actually drive.
Your day
Dave asked for 8 am. That was taken, so MechConnect offered the two slots that fit around the drive between jobs. Here's the day it booked into.
7:00
Open
One of the two slots offered to Dave.
8:30 60 min
Brake noise — Chermside
Drive · 12 min
9:45 75 min
Won't start — Stafford
Dave's ute. 18 Corella St.
Drive · 8 min
1:00 90 min
Service — Kedron
What you get
Made for mobile mechanics working out of a van, not an office with a receptionist.
24/7
After hours, weekends, mid-job. Every call to your number gets picked up.
1 sec
A conversation, not a menu. Your customer never hears a hold tone.
Zero
Every call is noted in writing so the job can be followed up. No audio, ever.
Real slots
The travel time between jobs is already worked out before a slot is offered.
Flagged
Anything that didn't book is in your console, so you can ring them before they ring around.
Yours
Keep the number customers know — just forward it to us — and the calendar you already run. We fit in around them.
Overview
This week ▾Calls
18
Booked
11
Missed
2
2 missed jobs — ring them before they ring around
Job types
Today
The console
The demo
The demo line is open. Call it with a flat battery, a brake squeal, a service to book — and watch the booking land on the demo calendar while you're still on the phone.
The demo works like a mobile mechanic with a 15 km radius around Brisbane, so give it a Brisbane address — Chermside, Stafford or Kedron will do.
Every line comes with a choice of voice. Pick one and press play — each says the greeting your customers hear when they ring.
Women
Men
“Hello, you’ve called Northside Mobile Mechanics — this call is noted down so we can better assist you. How can I help you today?”
Every voice speaks with an Australian accent. Choose the one that suits your business when we set you up.
Pricing
Every call answered, every job booked. We don't meter your busy weeks.
List price A$299/month
A$199/month
+ GST if applicable.
Covers up to 3 technicians. Bigger team, or a group of businesses? Talk to us.
Cancel any time.
* Live in minutes when you use the number we give you — as your new business number, or with your existing number forwarded to it. Porting your existing number across to us takes several days for verification, and needs documents showing you own the number.
Getting started
Going live is a few steps, not a project. Connect what you already use, choose how your calls reach us, and you're answering.
Apple Calendar, Google Calendar, Outlook, or any CalDAV calendar. We read what's already in it, so nobody gets booked on top of your day.
Xero for the books and ServiceM8 for the jobs. The booking flows through to the tools you already run, so nothing waits in a glovebox.
We give you one. Forward the number customers already know to it, so they dial what they've always dialled — or make ours your new business number and keep your old one as your personal mobile. You can port your number across too; that just takes longer.
Run your day on something else? Tell us what you use — what we connect next comes from what our clients ask for.
The call is still noted down with their details, and it shows up as a missed job in your console — so you can ring them back before they ring around.
No audio is ever recorded. Every call is noted down in writing so the job can be followed up, and your customer is told that in the greeting.
Yes. We give you a number, and the quickest way is to forward your existing number to it — customers dial what they always have, and every call gets answered. Some phone providers charge for forwarded calls, so check with yours before you switch it on. Or use ours as your new business number and keep your current mobile as your personal phone. You can also port your number across to us, but that takes several days: the number has to be verified, and you'll need documents showing it's yours, such as a recent bill from your current provider.
The same. One monthly price, no per-call charges and no call caps. We don't meter your busy weeks.
You pick the calendar we watch — Apple, Google, Outlook or any CalDAV calendar — and we read what's already in it. Bookings go into real slots with the travel time between jobs accounted for.
Not yet. MechConnect is built for mobile mechanics today: it works out the drive between jobs and checks callers are inside the area you cover. A workshop has the same problem — the phone rings while your hands are full — without the driving, and workshops are where we're heading next. If that's you, get in touch and we'll let you know when it's ready.
No lock-in. Cancel any time, and your service runs to the end of the month you've paid for.
Sign up, forward your number or take ours, and every call from then on gets answered.
